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frequently asked questions

As a growing business, I'm always trying to increase the customer experience. If you have any problems at all then please contact me by clicking the button below and I'll respond as soon as possible. Otherwise there is some helpful information on this page!

Membership information

Everything to do with becoming a member of Zumba Fitness by Simy. 

Expression of interest

When you first sign up to on our homepage you will receive a welcome email that will direct you around this site. It will also bring you directly to our New. Member sign up page. You must sign up as a Member before your first class.

 

Please note that becoming a Zumba Fitness by Simy Member and a Website Member are different. This is explained in further detail below.

NEW Zumba MEMBER

When you sign up as a new Zumba Member, you are agreeing to joining the mailing list for your class only and that you have ready and agreed to the Health and Safety agreement. You need to be a Zumba Fitness by Simy Zumba Member before your first class, but you can also sign up in person at your first class.

WEBSITE MEMBER

This website also lets you sign up as a Website Member which means you can view your upcoming bookings, make cancellations, reschedule your class or directly message me. You can sign up using Facebook, Google or your own email address and this information will only be used for you to access your account on the simyzumba.com website. 

PAYMENT

Every class price is listed on the website and there are many ways to pay safely online with the various secure merchants available to you. You can also pay by cash in person at your class. If you require any information on our payment terms please contact hello@simyzumba.com with the subject heading 'PAYMENT'. 

© 2024 Registration by Simy Black

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